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Tutorials

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Remmie 3 - AI Feature

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Remmie 3 - Live Share for Doctors

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Remmie 3 - Pair Device

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Remmie 3 - Clean & Charge

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Remmie 3 - Examine the Ear

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Remmie 3 - Live Share

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Remmie 3 - Unboxing

Remmie 3 Help Center

Toubleshooting

Step-by-step solutions for technical issues or challenges you may encounter.​

Cleaning and Maintenance

Detailed instructions to ensure the longevity and optimal performance for your Remmie 3​

Contact Us

Need more assistance? Reach out to our dedicated support team for personalized help.

FAQ

Answers to frequently asked questions about Remmie 3.​

Download and User Manual

Access comprehensive guides for product installation, setup, and features for the best user experience.

Usage Tips

Effective strategies and best practices to maximize the potential use of your Remmie 3​.

FAQ

Download and User Manual

Download on the App StoreGet it on Google Play
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Usage Tips

  • The device provides illumination of the ear canal for observation by using a battery-powered LED light source and an optical magnifying imaging system.
  • Please read the instructions carefully for proper operation. Improper or faulty operation may cause the device to malfunction or harm the user.
  • Children under the age of 18 should not be permitted to use the device.
  • The disposable specula must be used and locked in place by twisting them against the groove over the metal probe.
  • NEVER use the otoscope without the speculum.
  • Ear wax could obscure or blur the camera view. Only use the alcohol wipes to clean the LED Light camera view, at the tip of the specula.
  • Do not use the device when there is an open wound or effluent from the bodily cavities in the area being observed.
  • Avoid looking into the LED Light and keep device out of reach of children.
  • Never push the specula tips into the ear canal, and always move slowly and stop at any sign of sensitivity.
  • Only use the lowest illumination necessary to capture the best image and avoid looking into the LED Light.
  • To prevent injuries during checkup, it's important that your child remains still.
  • Children may get anxious and nervous, so we suggest holding them to prevent movement, or have someone aid you in calming them down when using our product.
  • If your child is curious and turns their head to look at your phone screen, we would suggest using your phone to attract your child's attention to stabilize their head.
  • Be sure to straighten the ear canal by gently pulling back the ear lobe and moving your otoscope while holding it straight. We strongly suggest proceeding slowly to avoid touching the ear canal walls as well as the ear drum.
  • Additional tips and information can be found within the user manual and video resources in the app. Our Youtube channel (https://www.youtube.com/@remmiehealth4567) also has many helpful videos.

Troubleshooting

If your question isn't answered in the FAQ, please send us an email at support@remmiehealth.com​

Cleaning and Maintenance

Avoid direct contact with oil or corrosive liquids. Do not submerge in water. Clean with alcohol wipes.​